Articles & Insights
Ryan Smith
Ryan Smith is the director of public sector at MST Solutions, a gold Salesforce partner and public sector expert. Over the past four years Ryan has worked with government clients in Arizona and across the country to transform their operations and the way they serve citizens through the power of Salesforce. When not working with teams at MST and public sector customers, Ryan can be found spending time with family, traveling (again soon!) and doing something culinary related. Ryan has a BA and MS from Arizona State University and University of Phoenix and holds a project management certificate, Lean Six Sigma green belt certification and is 3x Salesforce certified and a Salesforce Ranger.
Ryan Smith
Ryan Smith is the director of public sector at MST Solutions, a gold Salesforce partner and public sector expert. Over the past four years Ryan has worked with government clients in Arizona and across the country to transform their operations and the way they serve citizens through the power of Salesforce. When not working with teams at MST and public sector customers, Ryan can be found spending time with family, traveling (again soon!) and doing something culinary related. Ryan has a BA and MS from Arizona State University and University of Phoenix and holds a project management certificate, Lean Six Sigma green belt certification and is 3x Salesforce certified and a Salesforce Ranger.
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How Outdated Technology is Hindering State Workers’ Compensation Systems
We’re a technology-driven society, and as such have become accustomed to the personalized and on-demand benefits it provides. However, despite how ubiquitous technology advancements are, many government agencies are still saddled with outdated systems.
Using Salesforce to Optimize Workers’ Compensation Organizations
Workers’ compensation agencies are facing an ever-evolving industry, from changing workforce demographics to the increased complexity of claims due to continuous regulatory and legislative changes. And many are continuing to navigate this world while still operating from complex, homegrown technology solutions. that no longer meet the needs of the modern workplace or constituent demands.
Why State Workers’ Compensation Systems Need to Modernize Now
Recent legislative measures and healthcare changes have demonstrated the need for administrative systems that can adapt quickly, yet many states continue to be burdened with outmoded technology that fails to meet the needs of the changing environment.
