Industry | HEALthcare
Reforming the healthcare industry
Changing inefficient processes to improve the patient experience.
How do you manage reimbursements effectively to turn your focus back to the patient experience?
Rapidly-changing rules and regulations pose a problem for healthcare providers.
Centers for Medicare/Medicaid Services (CMS), state regulators and payers update claims and compliance rules and insurance plans so frequently that staying current with the changes becomes challenging. This roadblock results in not receiving the appropriate reimbursements, directing time away from enhancing the overall patient experience.
Stay current with regulations and compliance
Streamline reimbursements to get paid in full and on time
Give your patients the experience they deserve
Rely on our knowledge of healthcare-industry CRM integration to turn the focus back to your clients.
Looking for information on Salesforce Health Cloud?
Adaptability in compliance processes is necessary to a successful patient experience.
Spending time on fluctuating rules and requirements for services reimbursement instead of improving the patient involvement creates frustration. We understand the complexities of the ever-evolving landscape you navigate on a daily basis. Our deep focus on the right foundation and system integration enables a workflow automation you can rely on. Together, we’ll build a process that increases compliance, improves your revenue cycle management giving you the outcome you desire.
Your Roadmap to Results
A well-designed foundation with a competitive advantage.
Building a better process to stay current with rules and compliance updates starts with a comprehensive overview of your back office processes. Our Three D approach ensures we work side-by-side with you to identify roadblocks and create efficiencies to eliminate them so you get paid on time, giving more attention to your patients.
Achieving a clinician-friendly outcome with process adaptability
We’re empathetic to your desire as a clinician to shift the focus back to your patients. Achieving this relies on a simplified back office that adapts quickly. Our close-engagement model means we work with you during implementation to deliver a plan based on your specific needs. Gain an efficient process through:
Paperless office workflow
Consistent & reliable compliance adaptation
Relevant data capture & accessibility
Customized & flexible automation tools
Seamless Request for Proposal (RFP) process
Transforming the Provider Experience by Applying Design Thinking
“If you want to know where the investment is [in healthcare], follow the ‘Rs’.” This was a key message delivered at Dreamforce in 2015 by Salesforce Chief Medical Officer Joshua Newman, MD MSHS, during his keynote.
Opinion: Digital Transformation? Start by Building a Service Platform
Digital Transformation is all the rage in Healthcare today. Patient Experience and Patient Engagement are two key areas where so many Healthcare Delivery Organizations are focusing their IT investments.
How to Bridge the Gap Between Healthcare Data Silos
The patient journey looks much different today than it did several years ago. From diagnosis to treatment, most patients have many more stops along the way than ever before.
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