Industry | Education
A higher standard in education
Unlock your school’s potential
How do you stay present in the student lifecycle?
Administrative silos and outdated technology present a large challenge for universities
Universities are overcome with barriers that challenge them from having a seamless experience in accessing data across the student lifecycle. The scope necessary to break down internal barriers and to create a connected campus is overwhelming, creating a lack of transparency across student service departments. This impacts the students’ ability to access needed resources, degrading their overall satisfaction.
Be on the cutting edge of technology
Break down inefficient silos
Stay connected and relevant to your students
Higher education demands a shift away from a segmented structure. Why?
Running inefficiently on administrative silos in the higher-education sector can be frustrating to staff and students. We understand the nuances and challenges of breaking down silos so you can drive student success at all stages of the student lifecycle. Our experience working with traditional and online-based universities and their student experience initiatives, is critical to helping you achieve the same goals. Let us be your partner in navigating the process, so you can function seamlessly.
Your Roadmap to Results
An approach that embraces your university’s individuality.
Connecting with students begins with understanding the unique needs of your university and the students it serves. Our Three-D approach ensures we identify obstacles and create solutions that eliminate them while keeping you innovative and relevant to the student experience.
Achieving success through conversations and experience.
Our trusted advisory relationships with universities are created on a foundation of strategy. Our Salesforce proficiency allows us to take our clients from beginning to end with personalized solutions. We achieve this through:
Customer Service
Case management
Education Cloud
Data Architecture (HEDH)
Recruiting & application processing
Dashboards & analytics
Student experience life-cycle management
Paperless processes
Legacy IT/IT OPS cloud transformation
Data-First Marketing with a CDP
We are currently seeing an explosion of interest and investment in Customer Data Platforms (CDPs) from the major tech and software companies.
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How to Build Connected Customer Experiences with MuleSoft and Customer 360
One of the biggest challenges when it comes to creating connected, personalized customer experiences is managing multiple systems that are disconnected from one another.
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